Privacy Policy

This Privacy Policy explains how Plumors Systems LLC ("Plumors Systems," "we," "us," or "our") collects, uses, and protects information when you visit plumors.com or contact us. By using our website, you agree to the practices described here.

Information we collect

We collect personal information only when you choose to provide it to us. This includes:

• Information you submit when booking a call through our scheduling widget, such as your name, email address, phone number, and any details you share about your business.
• Information you send when you email us directly, such as your name, email address, and the contents of your message.

Our scheduling widget is provided by a third party (LeadConnector, a HighLevel service). Information you enter into it is processed under that provider's privacy practices in addition to ours.

How we use information

We use the information you provide to:

• Schedule and prepare for calls you request.
• Respond to your questions and follow up with you.
• Provide, maintain, and improve our services and communicate with you about them.

We do not sell your personal information. We do not share it except with service providers that help us operate, such as our scheduling and email providers, and only as needed to deliver what you requested.

Cookies and analytics

Our own pages do not set advertising or tracking cookies. Our third party scheduling widget may set cookies necessary for it to function when you interact with it. Your browser settings allow you to control or block cookies.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the right to:

• Know what personal information we have collected about you.
• Request deletion of your personal information.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of your personal information. We do not sell or share personal information.
• Not be discriminated against for exercising any of these rights.

To exercise any of these rights, email us at hello@plumors.com. We will respond as required by law.

To protect your information, we may need to verify your identity before acting on a request, for example by confirming details associated with your booking or message. You may also use an authorized agent to submit a request on your behalf, and we may ask for proof that the agent is authorized to act for you.

Data retention and security

We keep booking and contact information for as long as we are in contact with you about your inquiry or engagement, and for a reasonable period afterward for our records, then delete or anonymize it. You can ask us to delete it sooner. We take reasonable measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. If we make material changes, we will, where appropriate, provide additional notice.

Contact us

Questions about this policy or your information can be sent to hello@plumors.com. Plumors Systems LLC is based in Orange County, California.